crm :: NetCRM

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Welding Institute- Director prof. dr. eng. Jan Pilarczyk: The application drew up by the NETCRM company is used (...) in the Marketing Unit. This application allows for the running access to the information necessary to service the customers. The criteria for choosing potential customers included in this application let us for the aware and oriented, from the point of view of detailed needs, leading of the marketing activities.

ALWRO S.A. Casting Factory - Director MSc Jerzy Bronisz: By this we are confirming accomplishing by the NetCRM company of the services in a range of drawing up, implementing, servicing business processes in concordance with the procedures of Quality Management System ISO 9001:2000 at our company and training our employees in a range of the NETCRM application.

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Dariusz Garczyński – Managing director of BMT Big Size Print Shop Ltd., Gliwice: (...) The greatest noticeable benefit from implementing the application is the accessibility of the documents, which significantly improved the documents’ transparency in a company and shortened time needed to find it. Transition to the electronic documentation in the system simplified its searching and browsing (...)

Maciej Kędracki - Marketing Manager Controlling Systems Sp. z o.o.: (...) By choosing a new CRM system we were looking for a solution that will support our business activities. The choice was the NetCRM system, because it enabled us a remote work without additional investing into the computer hardware. The system significantly accelerated exchange of business information between the head office and a Warsaw office and simplified conducting our prospects (...)

Lower Silesian Chamber of Craft and Small and medium Entrepreneurship in Wrocław - Director MSc Jacek Szpak: During the first stage of cooperation with the NETCRM company, the application served us to manage the base of craftsmen and guilds. Next we broadened our cooperation by an area related to educational activity of a unit. Thanks to this, the system supports the land register collecting complete information about journeymen and masters.

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Polish Craft Union - Director General Wiesław Sinkiewicz: Polish Craft Union after familiarizing with the - prepared by the NETCRM company - presentation of the computer system for the purposes of an electronic servicing and managing of craft chambers’ data particularly in a field of recording the qualification exams [...] recognizes presented concept as interested and worth considering in the direct Chamber’s negotiations.

Agata Anders – Lower Silesian Chamber of Craft: „(...) as a coordinator on behalf of the Chamber of Craft I was given the difficult task of accounting the project according to the EU’s procedures as well as managing the purchase and installation of computer hardware and preparation and parameterisation of the application. Because of the application size there occurred moments of intensive work of all the people participating in the project. NetCRM’s consultants made the grade, thanks to which, the project was accomplished in time set in a proposal.
I have also to underline very positive attitude on the European Commission assessing submitted proposals. The basic criterion was the assessment of an projects’ innovation. Out of 166 submitted proposals, ours was qualified on the 44th position. (...)”.

Anna Staśto – Guild of Various Crafts in Oleśnica: (...) MERLIN program facilitates my work. Signing the agreement with an apprentice doesn’t make you search through „loads” of documents collected in many binders. Now I have one tool and all necessary information collected in one place.

Urszula Róg – Guild of Various Crafts in Bolesławiec: (...) about good things one should talk – and these include for sure the MERLIN application. As the user on the Guild level I have all the necessary information related to servicing the bases subordinated to the craftsmen guild and trained apprentices. It is also worth to mention the will for the further application development by its producers in concordance to our demands, which we are passing during the meetings arranged for this purpose.